Case Studies

Discover how XcellentAI has helped organizations across industries accelerate business outcomes with tailored AI solutions.

Confidentiality Notice

To honour the non-disclosure agreements we sign with every client, we have anonymised company names and any uniquely identifying details in the case studies that follow. All results, metrics, and implementation insights are real. Only the identities are withheld to protect our clients’ confidentiality.

Leading Dairy Producer

AI-Powered QA that Cut Audit Prep Time in Half

Dairy Manufacturer

Zimbabwe

8 months

Challenge:

QA team faced persistent bottlenecks with manual investigations, slow RCA work, and hard-to-find SOPs

Key Results:

50% reduction in complaint investigation time, 100% ROI within first year

AI IntegrationCustom QA AssistantsProcess Automation

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Growth SME

AI that Sped Up Business Services

Business Services SME

Zimbabwe

6 months

Challenge:

Website converted under 2%, research for unfamiliar sectors took 2-3 days, registration turnaround was 3-7 days

Key Results:

Website conversion reached 5% target, 65% faster industry guidance, 25% increase in direct clients

AI StrategyWorkflow AutomationChatbot Deployment

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More Coming Soon

We're documenting more success stories from our growing portfolio of AI transformations.